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Customer satisfaction is very important to us.
All our products come with a 14 days money back guarantee - if you are not completely delighted with your item when you receive it, you can return it to us in it's original, unused condition for a full refund. Buyer pays return postage. If the item is faulty we will arrange collection and replace the item or refund in full as per customer instruction.
To receive a full refund, please make sure the item is :
Unused
Not engraved
In the same condition that you received it
In the original packaging.
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